The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Return Policy

  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Full Speed RC Hobbies reserves the right to change its payment procedures at any time without prior notice to you.

    Shipping & Returns Shipping & Returns

    Shipping Information:

    Full Speed R/C Hobbies ships via UPS and USPS.

    We generally send large items such as planes and large parts via UPS ground. Upon request on shopping cart we offer UPS next day, UPS 2nd Day, and UPS 3 Day select.

    Small parts ship either Priority Mail (2 days to anywhere in country) or Parcel post (3-4 days).

    Full Speed R/C Hobbies ships out of New Jersey (northeast USA).

    Full Speed R/C Hobbies cannot fully guarantee actual transit times.

    Shipping Time table for continental USA.
    UPS Ground approximate shipping Times.

    Northeast  1-2 days
    Southeast  2-3 days
    Mid-west  3-5 Days
    West Coast 4-5 days

    Shipping Information:

     

    You may return  new unused items sold by Full Speed R/C Hobbies.com within 9 days from delivery for a refund minus the shipping costs. When processing your refund, shipping costs will be subtracted. There is also a small 15% restocking fee..

    Your return will be rejected if sent without an Return Merchandise Authorization number.
    To obtain an RMA number, please email us at fullspeedrc@optonline.net . Include Receipt#, date of purchase, full name and reason for return. Customer service will contact you via email within 2 business days with your return information.

    We are not responsible for lost return shipments. Please use a carrier that provides shipment tracking information with proof of delivery or request a UPS Electronic Return Label from us (see below).

    Full Speed RC Hobbies.com reserves the right to inspect all returned products.

     

    ITEMS THAT ARE NOT RETURNABLE:Full Speed RC Hobbies.com does not accept returns of the following items:

     

    Crashed or used plane or accessories 

     Any product missing parts

    Any plane that has been partially assembled